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    • Home
    • Contact Us
    • Childbirth Education
      • Childbirth Ed Series
      • Childbirth Express-1 day
      • Choose what you learn
      • Online booking
      • Cancellation Policy
    • Doulas
      • Birth Doulas
      • Postpartum Doulas
    • Breastfeeding Assistance
    • For Birth Professionals
      • Certification with MTM
      • Workshops
      • Evaluated Teaching Series
      • Consultations & Mentoring
      • Birth Professionals Blog
    • About MTM and Michelle
    • Information for Parents
    • Blog
    • For clients only

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  • Home
  • Contact Us
  • Childbirth Education
  • Doulas
  • Breastfeeding Assistance
  • For Birth Professionals
  • About MTM and Michelle
  • Information for Parents
  • Blog
  • For clients only

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Cancellation & COVID Policy

Cancellation Policy

All fees are non-refundable.  We understand that sometimes things are out of our control, but our classes and appointments are semi-private, or private one on one so it is essential that clients make their scheduled class/appointment and are on time because that time is reserved just for you.  In the event, a change needs to be made we ask that clients call, email, or text at least 2 days prior to their scheduled time.  If contacting us at least 2 days prior to the appointment time we will allow you to switch to a different class dates for semi private classes, and for private classes will offer you at least three days/times for the make up class.  If we cannot accommodate the reschedule we do not offer refunds because the original time was scheduled just for you, and we often cannot schedule someone else in your place at the last minute.  In the event of a baby coming early you can gift your class to another individual, but refunds will not be given.  We ask that you plan classes accordingly.  In the event of a no-show, no call, or if you are more than 15 minutes late there will be a $20 re-scheduling fee assessed or all monies paid will be forfeited.  

COVID Policy

If you are not vaccinated we recommend wearing a mask throughout class.  Your educator is vaccinated and has had her booster.  In group classes, each family will make the choice to mask or not mask based upon their personal preferences.  If you are concerned please consider a private class.


Private Classes:  If you are concerned and would like your educator to wear a mask please ask her, but this will also mean you MUST wear a mask over your nose and mouth at all times as well.

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